Refund Policy

• Time- We are happy to accept returned goods within 30 days of receipt.
• Refund method- We will refund your original payment method. In other words, if you pay by credit card, we will refund to your credit card.
• Item status- The returned items must be kept in a brand new condition and consistent with the original packaging.
• Refund contact information:
• Email: cs_hk@jwpei.com
• Cost- As a small business and an original design brand, our handbags are already very low-priced. In addition to handbag quality problems, we require customers to bear the returned postage. Thanks for understanding。

Note: For any return, please contact our customer service before returning the package. We do not accept returns that you send directly back without our confirmation.